Returns & Exchanges
BY PARIAH offers a 14-day return window for all unworn, pristine pieces in their original packaging, ensuring your luxury experience is seamless from start to finish. Please note that bespoke commissions and pierced earrings are non-returnable due to hygiene and customization standards.
Initiate Your Request
Log into our returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Parcel
Carefully place your jewelry in its original BY PARIAH presentation box and secure it within a protective shipping carton to prevent damage during transit.
Affix Shipping Label
Download and print your pre-paid courier label from the portal and attach it clearly to the outside of your package.
Verification and Refund
Once our artisans inspect the returned items for quality assurance, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing