Frequently Asked Questions
Everything you need to know about our luxury collections and services.
What materials are used in BY PARIAH jewelry?
We specialize in high-quality natural materials, including 14kt and 18kt recycled gold, hand-carved gemstones, and ethically sourced pearls. Each piece is designed to celebrate the raw beauty of the earth.
How long does international shipping take?
We offer worldwide shipping. Orders are typically processed within 2-3 business days. International delivery times vary by location but generally arrive within 5-10 business days via our secure courier partners.
What is your return policy?
We accept returns on unworn items in their original packaging within 14 days of delivery. Please note that for hygiene reasons, earrings are non-returnable unless faulty.
Do you offer bespoke or custom designs?
Yes, we offer a bespoke service for those looking for something unique. Please contact our concierge team to discuss custom stone selections or modifications to existing designs.
How should I care for my jewelry?
To maintain the luster of your pieces, avoid contact with perfumes, lotions, and water. Store your jewelry in the provided pouch and clean gently with a soft, lint-free cloth.
Are your gemstones ethically sourced?
Sustainability and ethics are at the heart of BY PARIAH. We work closely with suppliers who adhere to fair labor practices and ensure our gemstones are sourced through transparent supply chains.